United Kingdom [ 
Superior Customer Support and Local Service
As a market leader in the supply and after sales support of coin and currency handling solutions, Cummins-Allison is committed to the highest standards of quality, reliability, accountability and excellence. Our nationwide team of factory trained service technicians means that regardless of where our customers are located within the United Kingdom, we have a robust inventory of available parts and manpower to immediately meet service needs.
What Factory-Trained Technicians Mean to You
Every Cummins-Allison field service representative is required to attend regular training and continuing education classes at Cummins-Allison headquarters. Classes focus on new technologies, improvements in machine design, maintenance and troubleshooting. Factory-trained means you get authorised Cummins-Allison parts from an authorised technician with the most up-to-date working knowledge of all Cummins-Allison machines.
Need Product Assistance? Need an Operator's Manual? Have Questions About Your Preventive Maintenance Agreement (PMA)?
Contact Cummins-Allison service or sales via:
Service Telephone: 00 44 (0) 2476 338256
- PMA Information
- Support Documents
Quality Products Require Quality Service
Cummins-Allison products are designed to provide maximum productivity with minimal care requirements. However, all machines need some upkeep and maintenance. Parts that move need periodic cleaning, lubrication and adjustment for best productivity and long life. The Cummins-Allison Preventative Maintenance Agreement (PMA) reduces operating costs by extending the productive life and increasing the reliability of these products. It also allows you to budget more effectively for your maintenance costs.
How the Cummins-Allison PMA Works
Your covered equipment is inspected and serviced on your premises on a scheduled basis. This includes partial disassembly; vacuuming, wiping and cleaning; plus lubrication and adjustments to factory specifications. Parts are replaced when needed to prevent possible breakdowns. Your machines are thoroughly tested to assure optimum working order.
PMA Benefits
- Scheduled inspections find and fix little problems before they become big, unscheduled problems.
- Your equipment always operates at peak efficiency.
- The useful service life of your machines is extended for better return on investment.
- Maintenance costs are easy to budget. The PMA cost can be scheduled into your operating budget -- with no big surprise expenses.
- Emergency service for problems that may occur between scheduled maintenance visits is free.
If you don’t already have a PMA, but now you’d like to have one contact Cummins-Allison’s service department today!
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